The Mission of Healing: Kofi Annan's Failed Apology - Edwards, Jason A. (Atlantic Journal of Communication, 2008)
https://katalog.adlr.link/Record/ai-49-aHR0cDovL2R4LmRvaS5vcmcvMTAuMTA4MC8xNTQ1Njg3MDcwMTg0MDAxMg