The Influence of Social Categories and Interpersonal Behaviors on Future Intentions and Attitudes to...

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Bibliographische Detailangaben
Beteiligte: Yilmaz, Gamze, Peña, Jorge
In: Communication Research, 41, 2014, 3, S. 333-352
veröffentlicht:
SAGE Publications
Medientyp: Artikel, E-Artikel

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Umfang: 333-352
ISSN: 0093-6502
1552-3810
DOI: 10.1177/0093650212443696
veröffentlicht in: Communication Research
Sprache: Englisch
Schlagwörter:
Kollektion: SAGE Publications (CrossRef)
Inhaltsangabe

<jats:p>Subgroup formation within larger virtual teams can lead to biased information sharing and conflict. Given this, the present study examined how social categories (i.e., in-group vs. out-group status) and interpersonal behaviors (i.e., a teammate behaving positively vs. negatively) influenced intentions and attitudes toward subgrouping in short-term virtual teams. One hundred sixty-four participants interacted in four-person teams using a synchronous chat program. The analysis showed that, though both social categories and interpersonal behaviors affected subgrouping choices, interpersonal behaviors had a stronger effect. Additionally, there was no evidence for the “black sheep hypothesis” predicting that in-group members behaving negatively discourages subgrouping. Overall, this exemplified how minimal categorical cues trigger in-group favoritism and out-group discrimination in virtual teams as anticipated by social identity models. The findings also illustrated how interpersonal behaviors robustly affect virtual team dynamics as stated by social information processing theory.</jats:p>