Research Note—Does Demand Fall When Customers Perceive That Prices Are Unfair? The Case of Premium P...

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Titel: Research Note—Does Demand Fall When Customers Perceive That Prices Are Unfair? The Case of Premium Pricing for Large Sizes;
Beteiligte: Anderson, Eric T., Simester, Duncan I.
In: Marketing Science, 27, 2008, 3, S. 492-500
veröffentlicht:
Institute for Operations Research and the Management Sciences (INFORMS)
Medientyp: Artikel, E-Artikel

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Umfang: 492-500
ISSN: 0732-2399
1526-548X
DOI: 10.1287/mksc.1070.0323
veröffentlicht in: Marketing Science
Sprache: Englisch
Schlagwörter:
Kollektion: Institute for Operations Research and the Management Sciences (INFORMS) (CrossRef)
Inhaltsangabe

<jats:p> We analyze a large-scale field test conducted with a mail-order catalog firm to investigate how customers react to premium prices for larger sizes of women's apparel. We find that customers who demand large sizes react unfavorably to paying a higher price than customers for small sizes. Further investigation suggests that these consumers perceive that the price premium is unfair. Overall, premium pricing led to a 6% to 8% decrease in gross profits. </jats:p>