The NYPD
the nation's largest police department as a study in public information

"In analyzing communication between the NYPD and the news media, the article by Ms. Egan focuses attention on coverage in The New York Times. The newspaper article analysis is supplemented by interviews with individuals with unique perspectives on communication techniques of the NYPD. Being a large public service department, the public communication of the NYPD differs from that of a typical organization or a smaller public service department. By reviewing the existing models of public relations and examining the communication of four major NYPD cases from the last four decades, this article examines the models of communication that have been utilized by the NYPD in the past, and discusses a public information hybrid model that could be effective in their future communication." [Information des Anbieters]