Crisis Communication
Case Studies and Lessons Learned from International Disasters

CrisisCommunication is an in-depth examination of recent tragedies and natural disasters that have occurred around the globe. -- The book covers three types of incidents: natural catastrophes, accidents and terror attacks. It focuses on the communication aspect of each incident and provides accounts from people handling the event. Each chapter offers a detailed description of the event and supplementary facts and illustrations from a variety of sources. -- With a focus on critical communication elements and lessons learned, Brataas offers valuable advice - based on personal experience with natural disasters, accidents and terror attacks - on some of the most effective ways to prepare for and deal with a crisis. Topics range from interview situations and social media to victim support and active shooter events. -- This book will be invaluable to those working in public relations and communications, as well as to those working with human resources and general management.