Slabbert, Y.(2011). An integrated crisis communication framework for strategic crisis communication with the media: A case study on a financial services provider. Communicatio, 37(3), 443-465. doi:10.1080/02500167.2011.609996
MLA CitationSlabbert, Yolandi. "An Integrated Crisis Communication Framework for Strategic Crisis Communication With the Media: A Case Study On a Financial Services Provider". Communicatio, 37.3 ( 2011 ): 443-465.
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