Turner, M M.(2007). The Moderators and Mediators of Door-in-the-Face Requests: Is it a Negotiation or a Helping Experience?Communication Monographs, 74(3), 333-356. doi:10.1080/03637750701543469

Turner, Monique Mitchell. "The Moderators and Mediators of Door-in-the-Face Requests: Is It a Negotiation or a Helping Experience?" Communication Monographs, 74.3 ( 2007 ): 333-356.