APA Citation

Jones, B.(2019). Public Service Chatbots: Automating Conversation with BBC News. Digital Journalism, 7(8), 1032-1053. doi:10.1080/21670811.2019.1609371

MLA Citation

Jones, Bronwyn. "Public Service Chatbots: Automating Conversation With BBC News". Digital Journalism, 7.8 ( 2019 ): 1032-1053.

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