Effects of Provider Identity and Locus of Supportive Conversation on Coping With an Identity-Threate...

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Bibliographic Details
Title: Effects of Provider Identity and Locus of Supportive Conversation on Coping With an Identity-Threatening Stressor;
Authors and Corporations: Crowley, Jenny L., High, Andrew C.
In: Communication Research, 47, 2020, 4, p. 487-511
published:
SAGE Publications
Media Type: Article, E-Article

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further information
Physical Description: 487-511
ISSN: 0093-6502
1552-3810
DOI: 10.1177/0093650219855906
published in: Communication Research
Language: English
Subjects:
Collection: SAGE Publications (CrossRef)
Table of Contents

<jats:p> Guided by theory that posits outcomes of supportive interactions are shaped by source and message factors, this study examines two relevant features of interactions: the social identity of a support provider and locus of a supportive conversation. This study extends research on supportive communication by examining three possible identities of a provider (in-group, moderate out-group, out-group) alongside provider- or receiver-focused conversations. Participants ( N = 200) coping with an identity-threatening stressor related to their college major engaged in an interaction with a confederate who manipulated their identity and locus of the conversation. Immediately following the supportive conversation, participants reported higher cognitive reappraisal when interacting with in-group and moderate out-group providers compared with out-group providers. Analyses revealed a disordinal interaction on internalized stigma, suggesting that the effects of provider- and receiver-focused messages depend on a provider’s identity. Interaction effects also persisted 3 weeks later. </jats:p>