Beteiligte: | |
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In: | Management Communication Quarterly, 17, 2004, 4, S. 517-551 |
veröffentlicht: |
SAGE Publications
|
Medientyp: | Artikel, E-Artikel |
Umfang: | 517-551 |
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ISSN: |
1552-6798
0893-3189 |
DOI: | 10.1177/0893318903262242 |
veröffentlicht in: | Management Communication Quarterly |
Sprache: | Englisch |
Schlagwörter: | |
Kollektion: | SAGE Publications (CrossRef) |
<jats:p> Based on an in-depth analysis of excerpts from a board meeting in a drug rehabilitation center, this article shows how a group of managers displays a form of intelligence that cannot be reduced to the simple sum of their respective contributions. Although this phenomenonhas been illustrated so far in the context of high-reliability organizations, this analysis extends previous findings by showing that a form of collective intelligence can be found more generally in patterns of conversational behavior. The managers are shown to be constructing, amending, and adding a series of textual blocks that ultimately represent the heedfulness of the group. Although it can only be achieved on the “terra firma” of interactions, collective minding is shown to be a phenomenon that always transcends the “here and now” by interrelating this latter with the “there and then,” a phenomenon of translocalization that can be identified as a form of organizational intelligence. </jats:p> |