Is Apology the Best Policy? An Experimental Examination of the Effectiveness of Image Repair Strateg...

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Bibliographic Details
Title: Is Apology the Best Policy? An Experimental Examination of the Effectiveness of Image Repair Strategies During Criminal and Noncriminal Athlete Transgressions;
Authors and Corporations: Brown, Kenon A.
In: Communication & Sport, 4, 2016, 1, p. 23-42
published:
SAGE Publications
Media Type: Article, E-Article

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further information
Physical Description: 23-42
ISSN: 2167-4795
2167-4809
DOI: 10.1177/2167479514544950
published in: Communication & Sport
Language: English
Subjects:
Collection: SAGE Publications (CrossRef)
Table of Contents

<jats:p> Through the use of a 2 × 3 factorial experiment, the researcher examined the effects of response strategies on an athlete’s perceived image after they provide a response when faced with a criminal or a noncriminal transgression. Results showed that the attacking the accuser strategy was just as effective as the mortification strategy in the repair of the athlete’s image overall, as well as when the athlete is faced with a criminal transgression; the bolstering strategy was also the least effective strategy, regardless of the type of transgression. Implications for the experimental examination of response strategies and for strategic communication practitioners are provided. </jats:p>