Titel: | Communicating Leader-Member Relationship Quality : The Development of Leader Communication Exchange Scales to Measure Relationship Building and Maintenance Through the Exchange of Communication-Based Goods; The Development of Leader Communication Exchange Scales to Measure Relationship Building and Maintenance Through the Exchange of Communication-Based Goods |
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Beteiligte: | , |
In: | International Journal of Business Communication, 54, 2017, 2, S. 115-145 |
veröffentlicht: |
SAGE Publications
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Medientyp: | Artikel, E-Artikel |
Umfang: | 115-145 |
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ISSN: |
2329-4884
2329-4892 |
DOI: | 10.1177/2329488416687052 |
veröffentlicht in: | International Journal of Business Communication |
Sprache: | Englisch |
Schlagwörter: | |
Kollektion: | SAGE Publications (CrossRef) |
<jats:p>A half century of leader-member exchange research suggests that leaders share high- or low-quality relationships with members. However, these binary shortcuts dissolve the complexity of what is actually exchanged between leader and member. Therefore, a communicative view of these special dyadic relationships is forwarded, suggesting that leader-member relationships are a byproduct of, and produced through, concrete and continuous communicative exchanges. This scholarship answers long-standing calls for enhanced theoretical precision in parceling out the literal exchanges that take place between leader and member. Based on the results of focus groups and two self-report surveys, scales are developed to measure various dimensions of leader communicative behavior that may facilitate or hinder relationship development and maintenance. Group-level implications are discussed.</jats:p> |