Zerfass, A.(2017). Communication evaluation and measurement : Skills, practices and utilization in European organizations: Skills, practices and utilization in European organizations. Corporate Communications: An International Journal, 22(1), 2-18. doi:10.1108/ccij-08-2016-0056
MLA CitationZerfass, Ansgar. "Communication Evaluation and Measurement : Skills, Practices and Utilization in European Organizations: Skills, Practices and Utilization in European Organizations". Corporate Communications: An International Journal, 22.1 ( 2017 ): 2-18.
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