HECHT, M L.(1978). THE CONCEPTUALIZATION AND MEASUREMENT OF INTERPERSONAL COMMUNICATION SATISFACTION. Human Communication Research, 4(3), 253-264. doi:10.1111/j.1468-2958.1978.tb00614.x
MLA CitationHECHT, MICHAEL L. "THE CONCEPTUALIZATION AND MEASUREMENT OF INTERPERSONAL COMMUNICATION SATISFACTION". Human Communication Research, 4.3 ( 1978 ): 253-264.
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