KNOWLTON, S W.(1997). Message Planning, Communication Failure, and Cognitive Load Further Explorations of the Hierarchy Principle. Human Communication Research, 24(1), 4-30. doi:10.1111/j.1468-2958.1997.tb00585.x
MLA CitationKNOWLTON, STEVEN W. "Message Planning, Communication Failure, and Cognitive Load Further Explorations of the Hierarchy Principle". Human Communication Research, 24.1 ( 1997 ): 4-30.
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