Социалните медии и ролята им в кризисните комуникации [Social Media and their Role in Crisis Communi...

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Bibliographic Details
Title: Социалните медии и ролята им в кризисните комуникации [Social Media and their Role in Crisis Communication];
Authors and Corporations: Georgieva, Asya
In: Годишник на Софийския университет „Св. Климент Охридски”, Факултет по журналистика и масова комуникация [Annual of Sofia University „St. Kliment Ohridski”, Faculty of Journalism and Mass Communication], 25, 2018, 1, p. 263-280
published:
Софийски университет »Св. Климент Охридски«
Sofia University »St. Kliment Ohridski«
Media Type: Article, E-Article

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Table of Contents

The impact of internet technologies and the high penetration of social media have led to a substantial growth in communication tools and significant change in people's behavior. This publication debates the role of social media and how organisations can make use of them in times of crisis. The study highlights different types of social media platforms and references scientific research literature. The aim is to determine new requirements for crisis communication experts imposed by social media like Facebook, Twitter, wikis, blogs, media sharing sites and also how these platforms can influence a rising crisis.