Does Demand Fall When Customers Perceive That Prices Are Unfair? The Case of Premium Pricing for Lar...

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Bibliographic Details
Title: Does Demand Fall When Customers Perceive That Prices Are Unfair? The Case of Premium Pricing for Large Sizes;
Authors and Corporations: Anderson, Eric T., Simester, Duncan I.
In: Marketing Science, 27, 2008, 3, p. 492-500
published:
Institute for Operations Research and the Management Sciences (INFORMS)
Media Type: Article, E-Article

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further information
Physical Description: 492-500
ISSN: 0732-2399
1526-548X
published in: Marketing Science
Language: English
Subjects:
Collection: sid-55-col-jstoras4
sid-55-col-jstorbusiness1archive
sid-55-col-jstorbusiness
JSTOR Arts & Sciences IV Archive
JSTOR Business I Archive
JSTOR Business & Economics
Table of Contents

<p>We analyze a large-scale field test conducted with a mail-order catalog firm to investigate how customers react to premium prices for larger sizes of women's apparel. We find that customers who demand large sizes react unfavorably to paying a higher price than customers for small sizes. Further investigation suggests that these consumers perceive that the price premium is unfair. Overall, premium pricing led to a 6% to 8% decrease in gross profits.</p>