LWIN, M O.(2006). Promises, Promises: How Consumers Respond to Warranties in Internet Retailing. The Journal of Consumer Affairs, 40(2), 236-260.
MLA CitationLWIN, May O. "Promises, Promises: How Consumers Respond to Warranties in Internet Retailing". The Journal of Consumer Affairs, 40.2 ( 2006 ): 236-260.
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