Shepherd, G J.(1996). Managing Volunteer Performance: Face Support and Situational Features as Predictors of Volunteers' Evaluations of Regulative Messages. Management communication quarterly, 9(4),
MLA CitationShepherd, Gregory J. "Managing Volunteer Performance: Face Support and Situational Features As Predictors of Volunteers' Evaluations of Regulative Messages". Management Communication Quarterly, 9.4 ( 1996 )
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