The Expression of Dominance and Perceptions of Supervisor Credibility in Supervisor/Employee Relatio...

In the workplace, a supervisor's communication of dominance can be used to help accomplish tasks and complete work. Further, perceptions of credibility can be integral in influencing employees and creating an open work climate. The goal of this investigation was to understand how supervisors' messages of dominance were related to perceptions of supervisor credibility. In this study, 303 participants working in various industries completed measures of interpersonal dominance and credibility about their direct supervisor. As hypothesized, influence and focus/poise were positively related to competence, goodwill, and trustworthiness, whereas conversational control was negatively related to goodwill and trustworthiness. Further, self-assurance was negatively related to goodwill. Regression analyses determined that influence and focus/poise had the strongest relationship to all three dimensions of credibility.