| Title: | The effects of filled waiting time and service provider control over the delay on evaluations of service; |
|---|---|
| Authors and Corporations: | |
| In: | Journal of the Academy of Marketing Science, 23, 1995, 1, p. 38-48 |
| published: |
Springer Science and Business Media LLC
|
| Media Type: | Article, E-Article |
| Physical Description: | 38-48 |
|---|---|
| ISSN: |
0092-0703
1552-7824 |
| DOI: | 10.1007/bf02894610 |
| published in: | Journal of the Academy of Marketing Science |
| Language: | English |
| Subjects: | |
| Collection: | Springer Science and Business Media LLC (CrossRef) |