Service quality versus service experience: An empirical examination of the consequential effects in...

Saved in:

Favorite

Bibliographic Details
Title: Service quality versus service experience: An empirical examination of the consequential effects in B2B services;
Authors and Corporations: Roy, Subhadip, S., Sreejesh, Bhatia, Sandhya
In: Industrial Marketing Management, 82, 2019, p. 52-69
published:
Elsevier BV
Media Type: Article, E-Article

Not logged in

further information
Physical Description: 52-69
ISSN: 0019-8501
DOI: 10.1016/j.indmarman.2019.02.017
published in: Industrial Marketing Management
Language: English
Subjects:
Marketing
Collection: Elsevier BV (CrossRef)