Bibliographic Details
Authors and Corporations: Beltramini, Richard F.
In: European Journal of Marketing, 15, 1981, 4, p. 17-25
published:
Emerald
Media Type: Article, E-Article

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further information
Physical Description: 17-25
ISSN: 0309-0566
DOI: 10.1108/eum0000000004879
published in: European Journal of Marketing
Language: English
Subjects:
Collection: Emerald (CrossRef)
Table of Contents

<jats:p>Explores the development of consumer orientation in private sector marketing, and goes on to consider the meaning of consumer‐clientele orientation in public service marketing. Suggests explanations for how consumer‐client orientation is oriented in public service marketing. Recommends general approaches for facilitating consumer‐client orientation in public service marketing.</jats:p>